In a second step, a thematic analysis was conducted to allow for the extraction of subthemes and the creation of a thematic map. Cheli E., Lepoca delle relazioni in crisi (e come uscirne). It also offers advice on making conversations safe, listening actively, receiving feedback, and taking action. O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers. A High-Level Summary of the Book by Stone, Patton and Heen. Get Crucial Conversations Tools for Talking When Stakes Are High, Second Edition, 2nd Edition now with the O’Reilly learning platform. Crucial conversations Tools for talking when the stakes are high by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Swizler. What is this all-important skill set? What do people who sail through crucial conversations actually. The authors point out that knowing how to talk to people and handle tough conversations is the key to achieving success and maintaining personal health. As we learn how to step up to crucial conversations-and handle them well-with one set of high-leverage skills we can influence virtually every domain of our lives. Crucial Conversations Crucial Conversations, The New York Times and Washington Post bestseller, is now in its second edition. Crucial Conversations Book Summary at a Glance Via: Amazon The book focuses on human relationships, exploring how people build and foster bonds through communication. When we fail a crucial conversation, every aspect of our lives can be affected-from our careers, to our communities, to our relationships, to our personal health.Īnd now for the good news. The consequences of either avoiding or fouling up crucial conversations can be severe. Ironically, the more crucial the conversation, the less likely we are to handle it well. When stakes are high, opinions vary, and emotions start to run strong, casual conversations transform into crucial ones.
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